Alpentouristik Travel, LLC

European Travel Specialists

Call Now: 941-932-3144 to book your airport transport, guided excursion or discuss your tour itinerary.
Please ensure you read and understand the following important information before making your vacation reservation:

General Terms and Conditions
Alpentouristik Travel, LLC is registered with the State of Florida as a Seller of Travel. Registration No. ST38046.

BY PURCHASING ANY TRAVEL SERVICES OFFERED BY ALPENTOURISTIK TRAVEL, LLC (HEREINAFTER “ATTLLC”), YOU ARE AGREEING TO A CONTRACTUAL ARRANGEMENT BETWEEN YOURSELF AND ATTLLC AND ACCEPT THE FOLLOWING TERMS AND CONDITIONS.
PLEASE ENSURE THAT YOU CAREFULLY READ AND UNDERSTAND THESE TERMS AND CONDITIONS PRIOR TO BOOKING YOUR VACATION WITH US.


PRICE QUOTATIONS AND SERVICES
All vacation prices are quoted (whether in writing or on our website) on a per person, as available basis and are guaranteed upon payment of the deposit, unless you change any details of your booking.

DEPOSIT AND FINAL PAYMENT
A deposit of Five Hundred and No/100 U.S. Dollars ($500.00) per person (the “Deposit”) is due and payable no later than three (3) days after that date on which you book your travel with us. Please note that your booking is not confirmed until we receive your deposit payment.

Upon receipt of your deposit, we will send you a confirmation invoice, which shall, among other things, specify the date on which the final payment (i.e. the confirmed quote price less the Deposit paid and actually received by ATTLLC) for your vacation is due and payable (the “Final Payment”). Please review this confirmation invoice carefully and immediately notify ATTLLC if it appears to be incorrect or incomplete.

The
Final Payment for your vacation is due on or by that date which is ninety (90) days prior to your scheduled departure date. ATTLLC reserves the right to cancel your vacation if we do not receive the Final Payment on or by the ninetieth (90th) day prior to your scheduled departure date.

CANCELLATION BY ATTLLC
ATTLLC aims and strives to provide your vacation, as booked; however, if we must cancel or reschedule your vacation due to circumstances and events beyond our reasonable control (including, without limitation, insufficient demand, acts of God, threats of war, war, civil disputes, riots, acts of terrorism, nuclear or natural disasters, health risks, epidemics, fires, actual or threatened inclement weather conditions and/or any other similar events of force majeure), we will provide you with a full and complete refund of your Deposit and Final Payment, if made at the time of such cancellation. The foregoing represents your sole and exclusive remedy in the event of a cancellation by ATTLLC, and under no circumstances shall ATTLLC be liable or responsible for the refund or payment of any amount in excess of that which received by ATTLLC from you, in connection with the booking of such cancelled vacation. ATTLLC cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through ATTLLC.

CANCELLATION BY YOU
If you must cancel your vacation booking, the following charges will apply:

(a) if you cancel your vacation after payment of the Deposit but before the date on which the Final Payment is due and payable, you will forfeit the Deposit and we will be entitled to retain the same as our cancellation fee.

(b) if you cancel your vacation after the date on which the Final Payment is due but on or before the thirty-fifth (35th) day prior to your scheduled departure date, you will
forfeit fifty percent (50%) of the total booking price (i.e. the Deposit plus Final Payment) and we will be entitled to retain the same as our cancellation fee.

(c) if you cancel your vacation at any time within thirty-four (34) days of your scheduled departure date, you will forfeit the entire booking price (i.e. Deposit plus Final
Payment) and we will be entitled to retain the same as our cancellation fee.

IT IS AGREED THAT THE FOREGOING CANCELLATION FEES REPRESENT LIQUIDATED DAMAGES AND NOT A PENALTY, IT BEING ACKNOWLEDGED THAT ATTLLC’S ACTUAL DAMAGES, IN THE EVENT OF A CANCELLATION, ARE DIFFICULT, IF NOT IMPOSSIBLE TO DETERMINE WITH ANY REASONABLE DEGREE OF CERTAINTY.

CHANGES IN VACATION BOOKINGS
Vacations are often planned many months in advance, and occasionally we may need to make changes to your vacation booking. We reserve the right to make changes to your confirmed booking, from time to time and at any time, notice of which will be provided to you in writing. If we make a change to your confirmed booking, you may either:
(a) Accept the proposed new arrangement offered by ATTLLC; or
(b) Cancel your vacation, whereupon we will provide you with a full and complete refund of your Deposit and Final Payment, if made at the time of such cancellation.
Your election to either accept the proposed change or cancel your vacation must be received within five (5) days after that date on which we notify you of the proposed change.

If the hotel or overnight accommodations that you have selected as part of your vacation booking are unavailable on the dates that you have specified, we will endeavor to
provide you with an alternative hotel or overnight accommodations in the same vicinity or a nearby village. Any resulting savings will be refunded to you by ATTLLC.
Please note that, while you may make changes to a confirmed vacation booking at any time, you will be charged a Twenty-five and No/100 U.S. Dollar ($25.00) transaction fee by ATTLLC, for each change in addition to any third party charges, fees and/or costs associated with such change (including, without limitation, hotel cancellation fees, differences in costs, re-booking fees, etc.).

AIR TRAVEL ARRANGEMENTS
All land only vacation packages offered and/or sold by ATTLLC are exclusive of air travel costs and arrangements. If you would like ATTLLC to assist in making air travel
arrangements on your behalf, for land-only packages, we are able to do so; in this case, however, a Ninety-nine and No/100 U.S. Dollar ($99.00) booking fee, per person, will apply and be added to your invoice. This additional booking fee is due and payable together with the Deposit, and is non-refundable.

In any event, ATTLLC is not and shall not be responsible if for any loss resulting from cancellations or changes to any flight arrangements made (whether by you directly or with the assistance of ATTLLC) in connection with a vacation booking. ATTLLC is not and shall be not be responsible for the cancellation, rescheduling and/or delay of any flight or flights, and ATTLLC will not provide you with a refund for any portions of a vacation booking missed due to cancelled, rescheduled or delayed flights.

We strongly recommend that you purchase air travel tickets that allow you the possibility of making changes to your flight arrangements without paying high penalties or fees for such changes and/or purchase travel insurance for your vacation booking.

It is your responsibility to be aware of and comply with all baggage restrictions imposed by your chosen airline.

CHILDREN
An adult must accompany any travelers younger than eighteen (18) years of age as of the date of departure. If a child will be traveling with adults other than their parents or with only one parent, it is recommended that a notarized letter be written by the parents, or non-traveling parent, granting authorization to travel, including the dates of travel. You may also want to contact the appropriate consulate and airlines to inquire if additional requirements apply.

SPECIAL NEEDS
Please make us aware of any special assistance you may require during your stay (including, without limitation, wheelchair assistance, child seats, etc.) when you inquire about a vacation booking. ATTLLC will endeavor to accommodate the special needs of its travel customers; however, ATTLLC shall not be liable and/or responsible in the event that special accommodations are unavailable. Please be advised that the Americans with Disabilities Act is only applicable within the United States and that facilities for disabled individuals may or may not be available in foreign countries.

AIRPORT TRANSFERS
Although ATTLLC makes every effort to provide accurate transportation times, delays may occasionally occur due to reasons beyond our control (including, without limitation inclement weather, traffic, road construction, etc.). ATTLLC is not and shall not be responsible for any such delays.

If you decide not to use an airport transfer arranged for you by ATTLLC, you will receive a refund of the costs associated with such transportation, if you inform us, in writing, a minimum of seventy-two (72) hours prior to your scheduled departure.

Smoking is not permitted on any transportation provided or arranged by ATTLLC.

SIGHTSEEING EXCURSIONS
Please note that all coach excursion and entrance prices stated by ATTLLC are approximate, are the adult rate and are in US Dollars; however, excursion passengers aged two (2) through twelve (12) years of age will be charged the children’s rate at the time of payment. Prices can and may change with fluctuations in currency exchange rates.
Exact prices in Euros will be available at the time of booking your excursion with your personal concierge in your vacation village. All passengers should be at the given departure point five (5) minutes before departure time. Tips are not included in the excursion or tour price. All taxi and coach excursions are booked on a first come first served basis unless reserved in advance of your arrival in Austria. ATTLLC is not responsible for itinerary or route changes due to factors beyond our control or liable for the actions of our vendors. All optional fees must be paid, in cash, on board the excursion coach.
Programming and/or itinerary changes may occur at the beginning and/or the end of the travel season, or due to inclement weather conditions. ATTLLC is not responsible for any such changes nor will refunds or discounts be offered or available, in connection therewith.
Alpentouristik Travel, LLC is not responsible for the unavailability and/or limited availability of any facilities such as museums, churches, restaurants and/or stores due to national holidays or special events.

VISAS AND PASSPORTS
You are responsible for verifying, obtaining and paying for all visas and entry documents, for meeting all health and other requirements and for any documents required by the laws and regulations of the foreign countries you will visit. All passengers traveling internationally are required to have a passport and most countries require that the passport is valid for at least six (6) months after the end your scheduled trip. It is also recommended that you have at least three (3) blank pages in your passport when traveling, as many countries require blank pages.

TRAVEL DOCUMENTS
You will be sent your final travel documents approximately two (2) to three (3) weeks prior to your scheduled departure date. These documents will be delivered via regular
ground delivery. Please carefully review these documents upon receipt and immediately notify ATTLLC if anything appears to be incorrect or incomplete.

HEALTH INSURANCE
We strongly recommend that you have health insurance coverage during your vacation. Please contact your health insurance provider to inquire as to any special requirements and/or riders that may apply.

ACCURACY OF INFORMATION
All information contained in our brochures or on our website is accurate, true and correct to the best of our knowledge, information and belief, but we accept no responsibility or liability for any inaccuracies contained therein.
Hotels and other overnight accommodation classifications are based upon the assessment of ATTLLC and may or may not reflect the opinions and ratings of other sources.

SERVICE ISSUES
In the event of a problem or complaint involving the service provided by any vendor, supplier, sub-contractor and/or agent in relation to any vacation booked and arranged by ATTLLC, you must provide us with written notice of such complaint while you are on vacation or within thirty (30) days after the end of your vacation in order for us to properly address the same. Please allow forty-five (45) days for the resolution of any service issues.

GOVERNING LAW
These Terms and Conditions are governed by and shall be construed in accordance with the laws of the State of Florida, without regard to conflicts of laws principles. Venue shall be property in Manatee County, Florida.

RELEASE OF LIABILITY
For and in consideration of the services and arrangements provided by ATTLLC, you, for yourself, and your heirs, personal representatives and assigns, do hereby release, waive, discharge, indemnify and hold ATTLLC, its owners, officers, managers, members, employees, vendors, suppliers, sub-contractors and agents, harmless, from and against any and all claims, damages, liabilities, causes of action, penalties, fines, costs, expense and/or other losses, of whatsoever kind and/or nature, including but not limited to, damage to or loss of property, personal injury and/or wrongful death, arising out of, in connection with or that may occur, directly or indirectly, during or as a result of your travel and/or vacation, including any of the foregoing that may have resulted from or be occasioned by the negligent acts, errors or omissions of ATTLLC, its owners, officers, managers, members, employees, vendors, suppliers, sub-contractors and/or agents.

RISKS AND WARNINGS
For information regarding possible dangers at international destinations, contact the Bureau of Consular Affairs Section of the United States Department of State or visit their website at
http://travel.state.gov. For medical information and/or advisories, contact the Center for Disease Control or visit their website at www.cdc.gov.

REGISTERED SELLER OF TRAVEL
Alpentouristik Travel, LLC is located at 5002 Lena Road, Unit 108, Bradenton, FL 34211 and is registered with the State of Florida as a Seller of Travel, Registration No. ST38046, to market and distribute travel products under the Alpentouristik brand name and arrange for vacation services offered on its website, including accommodation, transportation and sightseeing through independent contractors.